Complaints Archive

Cookies Policy

This website uses cookies to improve your experience while you navigate through the website and you should read it in conjunction with our Privacy Notice.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

When entering this website, you will have been informed that we intend to use cookies and asked whether or not you consent to our use of cookies.

If you have said “I agree” to cookies, your consent will be saved and you will not be asked again about cookies on subsequent visits to our website. We will still remind you that cookies are being used and give you information on how to disable them.

Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of our site.

This website uses Google Analytics cookies. To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

Contact Us

If you have any queries concerning your data or this policy then please contact dataprotection@lastmile-group.com or write to us at:

Data Protection Officer

Last Mile Infrastructure Group

Fenick House

Lister Way

Hamilton International Business Park

GLASGOW

G72 0FT

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category .
cookielawinfo-checkbox-functional	1 year	The cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category .
cookielawinfo-checkbox-others	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Others".
cookielawinfo-checkbox-performance	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category "Performance".

Complaints Archive

Annual Complaints Report 2024-2025

Annual Complaints Report 2023-2024

Annual Complaints Report 2022-2023

Electricity Emergency

Gas Emergency

Water Emergency

Last Mile Asset Management Limited, Fenick House, Lister Way, Hamilton International Technology Park, Glasgow. G72 0FT