If you’re experiencing problems with your heat supply, you can check whether there is an issue with our network on the Last Mile Heat Website
Network issues don’t always affect every home, so if your network is showing as working normally but you think there is a problem, please call and let us know.
Tel: 0330 043 1478 (Mon-Fri, 9am-5pm)
24-hour emergency Number: 0330 043 1596
If you suspect there’s an issue with your heat pump, please check the manufacturer’s warranty information. A Local heat pump engineer would also be able to help.


