If you have a gas emergency where you can smell gas or suspect carbon monoxide is present, call the gas emergency number 0800 111 999.
*All calls are recorded and may be monitored
What to do if you smell gas?
- Call 0800 111 999 at any time of day or night if you can smell gas or suspect carbon monoxide is present.
- Turn off the gas at the meter, unless the meter is located in a basement or cellar.
- Open all windows and doors.
- Do not turn electrical switches on or off.
- Extinguish any naked flames and refrain from smoking or striking any matches.
- Move everyone into fresh air and ensure nobody enters the area of the property or building where you smell gas.




